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Re: Digi very bad on port out services!

Anonymous
Posts: 0

Hi. Do PM (Inbox) us if you need any further assistance. TQ. 

Re: Digi very bad on port out services!

Member
Posts: 4
Registered: ‎12-04-2021
Finally ported out. Thanks admin for helping.

Re: Digi very bad on port out services!

Anonymous
Posts: 0

Most welcome. Take care and stay safe. 

Re: Digi very bad on port out services!

Member
Posts: 1
Registered: ‎24-08-2021
I've been request to port out my digi to others telco, this is the 2nd time resubmitted for the port out, been waiting whole day and just receive the confirmation sms, already replied "Y" and then 2times also rejected my application.
Call your stupid service hotline had been wait for 1hour but no body pick up!!!and then last last reject my call automatically...
So???this is your DIGI低级 service????

Re: Digi very bad on port out services!

Member
Posts: 2
Registered: ‎28-09-2021

Hi my port out from digi prepaid was rejected. it said sorry, your request was rejected, SOME OR more phone lines did not reply to our SMS validation.. Please call 0162211800 for help .

 

In fact i did  type "Y" during the confirmation to leave digi.

 

i already ask hotlink to resubmt the request. Until today, i have not received any confirmatioon to leave. 

 

Do help me to resolve this issue, as i would not want to go again queueing up in  mobile centre. 

 

Thanks.

 

my phone number 016-9249639

Re: Digi very bad on port out services!

Support
Posts: 4,354
Registered: ‎14-04-2015

yoyo_ttann, please check ur inbox. Tq

Re: Digi very bad on port out services!

Member
Posts: 1
Registered: ‎09-10-2021

had  requested port out  recently , all outstanding bills paid , yet , still told me port-out fail due to some stupid magic numbers that doesnt appear on DIGI app , do explain and follow up please 


Re: Digi very bad on port out services!

Support
Posts: 6,223
Registered: ‎10-04-2015

lumminghon17, PM (inbox) us for checking.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Digi very bad on port out services!

[ Edited ]
Member
Posts: 1
Registered: ‎21-11-2021
Pls help digi, urgent! I have same problem, port out number 016-9636963. Digi already 2nd time rejected me... I don't have so much time to wait.
They keep asking me to always allow that cursed system PREMIUM SMS ACCESS to receive short sms from digi, i already allow and wait so long, still no received any message.

Sorry, yr request is not successful. Pls contact yr current telco to clarify.

Sorry, your request was rejected. One or more phone lines did not reply to our
SMS Validation. Please call 0162211800 for help

Re: Digi very bad on port out services!

Support
Posts: 6,223
Registered: ‎10-04-2015

Hi Jia95. Based on record, your application was susccesful yesterday evening.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!