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Accepted Solution

Deducted credit but no data

Member
Posts: 2
Registered: ‎12-02-2017
Digi deducted rm30 for my monthly rm30 plans, but my data is still not working.
Also, I received the message to redeem super deal offers , but when I press *888*2# it stated that system unavailable .

By the way, I received another message stated: Monthly RM30 token : RM 0.01. What does this means? Thank you

Re: Deducted credit but no data

Support
Posts: 2,603
Registered: ‎01-12-2016

Hi Janeow,

 

We had a congestion issue with our system earlier. We apologize for the delay and confusion caused. :-( However, it should be working fine now. Thanks.

Re: Deducted credit but no data

Member
Posts: 2
Registered: ‎12-02-2017
Okay , thank you for helping. Smiley Happy

Re: Deducted credit but no data

Support
Posts: 2,603
Registered: ‎01-12-2016

Most welcome, Janeow. It is our pleasure to assist you here. Smiley Happy