11-03-2020 12:45 PM
11 March 2020. I am not able to connect to data network at all! Petaling Jaya Seksyen 17 area along Jalan Semangat. If I restart my phone, I get data network for a few minutes only, then no more connection. I have tested and I was able to send sms and make phone calls. It is not yet time to pay my bill yet and I stilll have a lot of internet quota under my account.
12-03-2020 05:26 PM
kelly_lcy, if the issue still persists till now, u may PM/Inbox us the full location details and we'll assist u further from there. Tq.
20-03-2020 04:35 PM
20-03-2020 04:44 PM
We would like to apologize for the inconvenience. The internet speed largely depends on various factors, such as coverage, the site's condition, the device used, etc. Kindly login to the MyDigi app and click the menu icon > Support > Email > Category > Network Coverage and submit your feedback on the network issue you are currently facing. Our investigation findings on your case will be published under Case Status on MyDigi.