|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply

DIGI CONNECTION PROBLEM

Member
Posts: 1
Registered: ‎05-11-2020

Hi PIC,

kindly help to fix the line problem as the connection  is very bad and sometimes i didnt get any coverage at all. This issue happen at Sekinchan, Selangor.I would greatly appreciate it if you could give  some feedback on this issue.

Re: DIGI CONNECTION PROBLEM

Support
Posts: 5,754
Registered: ‎10-04-2015

Hi fienazrosni For assistance, please submit an official report via your MyDigi app ; Menu >> Support >> choose Network Coverage.


The report will be received by our technical team and the result will be updated in the My Case Status in the Notes section.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: DIGI CONNECTION PROBLEM

Member
Posts: 1
Registered: ‎11-06-2021
Hi. My Internet connection are getting worst! Please check why. And fix it please. I can't work from home.

Re: DIGI CONNECTION PROBLEM

Support
Posts: 4,122
Registered: ‎14-04-2015

Adul, to assist u further on this, u may log in to MyDigi app. Log in Mydigi > click Menu > Support > Network Coverage.

Our investigation findings on your case will be published under Case Status / My Reports on MyDigi within 5 (or more) working days from the report submitted. Sorry for any inconvenience caused Smiley Sad