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Re: Change 3G to 4G LTE

Support
Posts: 2,203
Registered: ‎14-04-2015

Tanages, boleh kami tahu jika perkara ni telah dilaporkan kepada kami melalui aplikasi MyDigi? Jika belum, mohon kongsikan dengan kami info lanjut mengenai situasi yang dihadapi itu dengan log in ke aplikasi MyDigi (menu > Support > Report An Issue > Network Coverage). Laporan ini akan diterima terus oleh bahagian yang berkaitan.; Jika kami perlukan maklumat tambahan untuk membantu siasatan, kami akan hubungi anda secara terus ya. Jangan lupa sertakan sekali nombor lain yang boleh kami hubungi ya. Anda boleh semak hasil siasatan kes di aplikasi MyDigi (menu > support > case status).

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Re: Change 3G to 4G LTE

Member
Posts: 3
Registered: ‎01-06-2020
Android
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Re: Change 3G to 4G LTE

Support
Posts: 4,236
Registered: ‎01-05-2015

Awanglonjong, to enjoy the 4G/LTE network, there're 3 things you need to check:
1) you're using the 4G/LTE supported phone.
2) your SIM card supported for 4G/LTE network reception. SMS LTE to 20000 to check the version.
3) you're in the 4G/LTE coverage area http://coverage.digi.com.my:8080/fso_tsg/pages/VDServices.html

 

 

Have a pleasant day!

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Re: Change 3G to 4G LTE

Member
Posts: 1
Registered: ‎06-06-2020
Apn
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Re: Change 3G to 4G LTE

Support
Posts: 3,187
Registered: ‎10-04-2015

APN is the same, Datoahbeng77. It is diginet.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!