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Re: Change 3G to 4G LTE

Support
Posts: 3,072
Registered: ‎01-05-2015

Kindly refer to this link for our latest coverage update ya https://goo.gl/7pnAue.

4G LTE
Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Change 3G to 4G LTE

Member
Posts: 1
Registered: ‎06-06-2018
Thanks for the effort but this is very helpful, not.

Re: Change 3G to 4G LTE

Member
Posts: 1
Registered: ‎18-09-2018
I want to activate my voLte on my number that i suddenly deactivated how do i activated?

Re: Change 3G to 4G LTE

Support
Posts: 1,082
Registered: ‎18-07-2017

Hi Boboy2. Could you PM (inbox) us your mobile number here: https://goo.gl/ztUhcG for further assistance. Thank you.

Re: Change 3G to 4G LTE

Member
Posts: 3
Registered: ‎11-01-2019
Internet slalu slooweer
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Re: Change 3G to 4G LTE

Support
Posts: 1,444
Registered: ‎01-12-2016

Kami amat menghargai maklum balas anda, Msolikin. Jika anda masih mengalami masalah yang sama sehingga kini, sila reportkan maklum balas rangkaian melalui applikasi MyDigi (Log in Mydigi > klik ikon Menu sebelah atas kiri> Support> Email> Category>Network Coverage) supaya siasatan lanjut boleh dilaksanakan http://goo.gl/RNWQ9s Hasil siasatan kes anda akan dikemaskinikan di bawah 'Status Kes' di MyDigi (Log masuk menggunakan no. fon) ya. Terima kasih.

Re: Change 3G to 4G LTE

Member
Posts: 1
Registered: ‎13-09-2019
Setting

Re: Change 3G to 4G LTE

Support
Posts: 1,022
Registered: ‎14-04-2015

Olel, In order for you to enjoy LTE, you need to:-

1. have LTE-enabled data plan
2. use LTE supported devices
3. have USIM in the device
4. be in LTE coverage area - http://coverage.digi.com.my:8080/fso_tsg/pages/VDServices.html

U can request for the USIM or a new sim card upgrade at our Digi Store - https://www.digi.com.my/digi-store U will be charged RM 10 for a new USIM sim card. Only registered owner can request for the sim upgrade process.