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Cannot access to internet

Member
Posts: 4
Registered: ‎22-02-2016
Start from this morning, I can't access my internet until now.
I have sufficient credit and my data still not yet exceed the quota.
Hope it can be fixed asap as data connection is a must for doing my job. Please help.
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Re: Cannot access to internet

Member
Posts: 12
Registered: ‎24-05-2015
Maybe wrong APN setting?
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Re: Cannot access to internet

Member
Posts: 4
Registered: ‎22-02-2016
I never change the setting of APN and was using it fine til today only can't connect. What can I do for the setting? I have tried create another access point but end up still cannot access internet lol
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Re: Cannot access to internet

Contributor
Posts: 18
Registered: ‎05-06-2015

Prepaid? Accont expired?

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Re: Cannot access to internet

Member
Posts: 4
Registered: ‎22-02-2016
Yes prepaid. Not expired also lol
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Re: Cannot access to internet

Community Manager
Posts: 8,688
Registered: ‎20-04-2015

If you have changed any of your phone settings, you can try to revert them. Otherwise, please contact Helpline at 0162211800 to assist you further. 


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