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Cannot access to internet
Member
Member
imzene
Posts: 4
Registered: ‎22-02-2016

‎22-02-2016 09:32 PM

Start from this morning, I can't access my internet until now.
I have sufficient credit and my data still not yet exceed the quota.
Hope it can be fixed asap as data connection is a must for doing my job. Please help.
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Message 1 of 6 (5,265 Views)

Re: Cannot access to internet
Member
Member
Cleuzer
Posts: 12
Registered: ‎24-05-2015

‎22-02-2016 10:31 PM

Maybe wrong APN setting？
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Message 2 of 6 (5,261 Views)

Re: Cannot access to internet
Member
Member
imzene
Posts: 4
Registered: ‎22-02-2016

‎22-02-2016 10:34 PM

I never change the setting of APN and was using it fine til today only can't connect. What can I do for the setting? I have tried create another access point but end up still cannot access internet lol
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Message 3 of 6 (5,259 Views)

Re: Cannot access to internet
Contributor
Contributor
chaosis
Posts: 18
Registered: ‎05-06-2015

‎23-02-2016 05:47 PM

Prepaid? Accont expired?

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Message 4 of 6 (5,227 Views)

Re: Cannot access to internet
Member
Member
imzene
Posts: 4
Registered: ‎22-02-2016

‎23-02-2016 06:57 PM

Yes prepaid. Not expired also lol
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Message 5 of 6 (5,217 Views)

Re: Cannot access to internet
Community Manager
Community Manager
MrOctopusK
Posts: 8,753
Registered: ‎20-04-2015

‎23-02-2016 09:46 PM

If you have changed any of your phone settings, you can try to revert them. Otherwise, please contact Helpline at 0162211800 to assist you further. 

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Message 6 of 6 (5,208 Views)
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