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Bad coverage in Cyberjaya (even where coverage map shows 4G)

Member
Posts: 1
Registered: ‎18-08-2016

I just ported in from Maxis and is starting to regret it. I stay at Cyber Heights Villa,  Jalan Cyber Suria, Cyberjaya, right next to Putrajaya/Cyberjaya lake. The connection here is very bad, eventhough the coverage map shows 4G coverage. I often get Emergency Calls Only, no bar/signal, or the internet speed is on Edge instead of 4G. Yesterday I can't get good signal around the Government Administration Buidlings in Putrajaya as well. And just this evening I couldn't do online banking because can't receive OTP. Would appreciate if someone look into the coverage here. Thank you.

Re: Bad coverage in Cyberjaya (even where coverage map shows 4G)

Community Manager
Posts: 8,610
Registered: ‎20-04-2015

Hello @JLTee, sorry for any unpleasant experience that you had. Kindly check your <inbox> to provide Digi with more information regarding this issue.


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