Bad Coverage

[phyz]

Hi Digi,
we having bad coverage near Jalan Serindit 20-28, Taman Scientex. Even our devices can received 4G but internet speed less than 2MBps(outdoor) but indoor got only E (2-3bar) and H/H+ (1-3 bar) which is internet speed less than 125KBps. Been having this problem since Mac.
Please do something..
thank you

[MrOctopusK]

@phyz, would you download MyDigi app and go to Support -> Email section and report a network issue? The app will capture your phone's GPS location and your timing of the issue.

[phyz]

Ya, already submitted. thank you.

Hopefully DiGi figure it out 

[phyz]

Hi Digi,

refering to my case : CAS-3130837-Y5f8 & be hoping that Digi could take further action.

thank you.

https://www.dropbox.com/s/hu4ssbzw3w5880m/my_nPerf_results-DiGi.csv.pdf?dl=0

[Digi_MYCHEAH]

Hi phyz,

Upon checking, the case still under investigation.Our relevant department will be in touch with you once the investigation was done ya. Your kind patience and understanding would be most appreciated.

Thanks.

[phyz]

Tq MyCheah

[Digi_MYCHEAH]

You are most welcome, phyz. :-)

[herry6700]

I would like to lodge a report regarding Digi's bad signal and reception in our area here in Kanowit, Sarawak. Please rectify the matter seriously because we are working in hospital. It is hard to contct us if there is emergency that needs our immediate attention.

[MrOctopusK]

Kindly submit the details of your network issue through MyDigi app for investigation or future improvements: http://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/2...