11-06-2021 01:53 PM - edited 11-06-2021 02:03 PM
First of all, my English is not decent.
However, I wanted to tell you so bad that before this (1.5 month ago), Digi coverage here (Kg. Lokoton, Kudat, Sabah, Malaysia) was SO GOOD. Stable and fast for a whole day, (10 MBps) for download speed, not Mbps, sometimes more than that. For your information, I have been using Digi for 6 years and thanks to Digi, you covered me. Present, I was so disappointed with Digi. Can you imagine, I can only have a good connection in the morning and then the rest of my day is blamming my connection (not stable, sometimes H+ is 'faster' than 4G). Please Digi, I'm blamming, my neighbour also do the same. Return back my peace, look into this matter, take responsibility.
Thank you very much.
12-06-2021 02:27 PM
Hi wenz_ We appreciate your feedback and for checking and assistance, please submit an official report via your MyDigi app ; Menu >> Support >> choose Network Coverage.
The report will be checked by our technical team and the result will be updated in the My Case Status in the Notes section.
We apologize for the inconvenience caused.