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BAD COVERAGE / LINE UNSTABLE

Member
Posts: 1
Registered: ‎30-07-2018

NETWORK AT 7 MILE KUCHING SARAWAK UNSTABLE SINCE FRIDAY(27/07/2018) UNTIL TODAY(30/07/2018). ALWAYS LOST CONNECT. NOT ANY LINE. SOMETIMES CAN'T CALL. (APPEAR EMERGENCY CALL ONLY). PLEASE REPAIR IT AND IMPROVE IT QUICKLY. TWO MONTH AGO ALSO HAVE THIS ISSUE AROUND 1 WEEK.

Re: BAD COVERAGE / LINE UNSTABLE

Community Manager
Posts: 8,745
Registered: ‎20-04-2015
By submitting your feedback can include your detailed location and other network observations that can help our technical team quickly investigate on your report. Kindly refer to this guide for the steps https://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/...

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Re: BAD COVERAGE / LINE UNSTABLE

Member
Posts: 1
Registered: ‎09-03-2019
kenapa digi ada masalah line slow? bila main game asik2 terkeluar dari game. setiap on game, semasa main. connection error. beli dah mahal 105+moderm 120 ada kontrak. jadi macam ni. ni nak salahkan sape??

Re: BAD COVERAGE / LINE UNSTABLE

Support
Posts: 2,735
Registered: ‎14-04-2015

FirdauSoutherN, untuk bantuan selanjutnya anda boleh melakukan aduan rasmi melalui applikasi MyDigi (Log in Mydigi > klik ikon Menu sebelah atas kiri> Support> Email> Category) http://goo.gl/RNWQ9s Hasil siasatan kes tersebut akan dikemaskinikan di bawah 'Status Kes' di MyDigi ya. Oh ya, pastikan anda login ke MyDigi apps melalui nombor phone anda ya. Maaf atas kesulitan yang dialami Smiley Sad

Re: BAD COVERAGE / LINE UNSTABLE

Member
Posts: 1
Registered: ‎27-11-2015
Subang Jaya SS 15 last few days line since very poor and unstable. Pls check n rectify , as our whole team is using Digi...

Re: BAD COVERAGE / LINE UNSTABLE

Member
Posts: 2
Registered: ‎15-01-2021
Gaming time unstable line ping.. Keep out sos.. Hello... Keep like this izzit want change to another company line better?

Re: BAD COVERAGE / LINE UNSTABLE

Support
Posts: 2,424
Registered: ‎01-12-2016

We value your feedback and please send a report via MyDigi App to our network for further investigation and find out the actual reason. Click on Menu >> Support >>Network Coverage. Our investigation findings about your case will be published under Case Status on MyDigi. Thanks.