24-07-2017 01:24 PM - edited 24-07-2017 01:27 PM
I'm experiencing speed slowdown in the past one week in Penang Bayan Lepas area. My speedtest can't break more than 20Mbps. Usually i can reach 40+Mbps. I was told they "upgraded" the antenna lately. The "upgrade" could be a downgrade to me.
i usually have 4G reception inside my house, but now only get 3G. Sam place same device. Obviously something is not right. I tested with other better android device, Galaxt S7e. I can get more than 50Mbps in the past with LTE-A. Now max is 20Mbps. Average during peak time is 4 to 12Mbps. Off-peak is 12 to 20 Mbps.
I tried to move around to other area in bayan lepas to test the speed. No improvement. No difference connectiong to B3 (1800MHz) / Band 7 (2600MHz) / CA (B3 + B7)
After i call DiGi CS, they asked to wait for call in 48 hours for "solution". I doubt i'll receive call in 48 hours. Still have 6 hours to go. I hope some technical folks can provide more technical answer to me.
My question to the community, what is the current average 4G/4G+ internet speed you can get in Penang area? Are they degraded?
P/S: I'm on DiGi Infinite 150 with no speed or quota cap. The first 2 months were very good.