Activate your SIM card! Here's how.

[#1]

Firstly, not every SIM card needs a 2-step activation to boot up. You will only need these steps if your current SIM card format doesn’t match up with your new device (eg: moving from a Micro SIM to a Nano SIM). If you find that you are in fact upgrading (good for you!), then keep reading.

Step 1:

Log in to your MyDigi account with Connect ID, click on the Store & Orders tab. Check your purchase details. If everything looks like it’s in order then click on the Activate SIM card button.

Step 2:

Once you have clicked through, complete the process by filling in the last 4 digits at the back of the SIM card, then click Activate, and you’re done.

[#2]

i active my sim card by last night, but until now still under no service, can you check for me, how long need to take for active my new nano sim card? thanks =)

[#3]

Hi, VeronLim.

Kindly PM us your phone number, full name and the sim card serial number <here> for further checking, please? :-)

Thank you.

[#4]

Hi,

Can u please active my simcard. Serial No : 8960161611100197135.  Phone no : 0146781933

[#5]

Hi wani,

We regret to inform that your new SIM pack has not been registered yet, please re-visit the same shop you bought it from to register it. Then only you can start to activate the number.  Do remember to bring along the SIM pack and your IC ya. 

Thanks.

[#6]

I've just bought the new Digi Prepaid Live and when I want to activate my SIM card, it says that the SIM is not yet registered. My number is 01151143951. Can you please register it as soon as posible.i mean now 

[#7]

Hi Ayalimo, the SIM card has been registered, kindly make your first call, you will be diverted to an IVR, you will need to choose your preferred language and press "1" to activate the service. Thank you.

[#8]

Hi,

Can u please active my simcard. Serial No : 89601617071903031842 Phone no : 0109781433.

WAIT 2 DAYS STILL NO SERVICE.

URGENT POST

THANK YOU.

[#9]

Hi tingshujuan1433, we have updated the SIM card into our system. Please try to reboot your device if you still not able to use the line ya. TQ 

[#10]

Hi can you activate my number.

Serial Number : 89601617092001915975

Phone Number : 0164124683

Thank You

[#11]

We've responded to your PM, wnjmi. Please check :-) TQ.

[#12]

I'm already make a first call but the operate says  unable to proceed  you need register to activate so this my number  0143150495 and serial number  89601617072003415711  anything just let me know. ASAP. Thank you!

[#13]

Hi Themodestone. Registration is performed by dealer upon purchase. If your prepaid is not registered yet, please return to the seller for registration process. TQ. 

[#14]

i  cannot activate my new sim card

Serial Number : 89601617110700662431

Thank You

[#15]

@God10u Kindly PM our support with your phone number for further assistance http://community.digi.com.my/t5/forums/searchpage/tab/user?q=support

[#16]

Hi can you activate my number.

Serial Number : 89601617072003369199

Phone Number : 0108880258

Thank You

[#17]

Hi can you activate my number.

Serial Number : 89601617072003369199

Phone Number : 0108880258

Thank You

[#18]

Hi Lilmonarch, 

Upon checking, the number has been registered by Yesterday and the line is active ya. You may try to reboot your device if you are not able to make an outgoing call. 

[#19]

Kobi.. please chek ur PM... i want to activate my sim... tq

[#20]

Hi zyankai, we will reply to your PM as fast as we can ya. TQ  

[#21]

Hi ,

 I purchased a new phone with new sim card. Try to activate but its shows sim card not registered yet.  please advise what else i should do ?  

[#22]

 Hello.

I just bought my new sim digi card yesterday at a telephone shop. My sister said I have to dial *123# at first. But as I dial the code, it show I have to activate my sim card first before opening my account. How to activate my sim card?

[#23]

Hi jinhyun04. If that SIM pack has been registered, you may dial any phone number and choose the option to activate the number. Hope that helps. Thank you.

[#24]

Hi can you active my number 

Serial number  89601618092700164932

Thank you

[#25]

Noramirah11, please inbox ur full name, IC number and full details above in order for us to check to check further on this. 

[#26]

Hi,  same issue here. 

Serial number: 89601619042202515916

Phone No: 014-3431743

[#27]

Selamat pagi bas_sekolah. We believe that your number has been activated yesterday. Thank you.

[#28]

how to wat for activation sim card for infinate 100.

no phone= 01128204538

 no serial = 89601619040900747526

[#29]

bladezax, please PM us ur full name and last 4 digits of ur IC number for further checking and assistance on this

[#30]

Hi there,

i receive my simcard that boght from online website. Pls help to register and activate.

No : 0162615308

[#31]

I RECEIVE MY SIM YESTERDAY BUT UNTIL NOW NOT ACTIVE YET. PLEASE HELP ME

[#32]

Hi ametamzar. Please PM (inbox) us for further assistance. Other than PM, you can call our helpline too. Thank you.

[#33]

Hello, I've had same issue here.

Serial Number :896001619091802113937

Mobile number : 01136424657

[#34]

Hi KaoruKyanon. No registration yet for that number. Please revisit the same seller and ask them to register your number. Once registered, you can dial any number and choose the option to activate it. Thank you.

[#35]

Hi Digi Team, 

pls activate my new num 0166219082

SN: 89601618082401171377

I just received my sim card Today. 

Thanks. 

[#36]

Hi jenintan We believe, it is already activated last night. Thank you.

[#37]

Hi Digi Can you activate my SIM card ？ Mobile No : 0125637043 SIM Serial No : 89601620090900451436 Thank you .

[#38]

Port-in request for 0125637043 already submitted to your current telco, WilliamL28.

Once the Digi SIM card is ready to use, a notification SMS will be sent to your number. Or, once the current signal no longer detected, you can start using the Digi SIM card.

[#39]

---

@whysee @Digi_Kobi @Digi_Zemi 

Hi,

Can u please active my simcard.

Serial No : 8960 1621 0217 0006 9069

Phone no : 01173029326

Thankyou.

[#40]

Please PM us via https://goo.gl/SxGJMl for further assistance. TQ.