11-05-2017 08:40 AM
Hi there Digi. i want to ask why the speed for 4G LTE are too slow. I have 2bars 4G Lte on my iphone 7 plus, but the speed was so slow. 2bars 4G LTE download speed only reaches 1.67 I cant even play my online games. sometimes i cant even run the speedtest. can you please fix this as soon as possible. i had this kind of problem almost few months ago until now. my location is as followed; NO.6202, Taman Sri Kelemak, 78000, Alor Gajah, Melaka. 2.364551, 102.204819
11-05-2017 03:02 PM
Hello @Thinesh281, please send in your feedback here for further investigation: http://community.digi.com.my/t5/Welcome-and-Announcements/We-care-about-your-network/m-p/24461#M490
13-05-2017 12:02 AM
13-05-2017 11:03 PM
14-05-2017 02:25 PM
Hi digi, i experience a same issue here. I only got highest speed 5Mbps even i have a good coverage for 4glte and yes its full bar line...Can i get speed more than that? I'm using infinite 150. I also used tplink adapter but cant get the highest speed more than 5Mbps. Pls help me
Depending on your area, if you have 4G+ coverage, you can have better speeds if you use a Digi 4G+ compatible device. You can also use MyDigi app or follow the "We Care About Your Network" link above to provide feedback about your network speed.
02-05-2018 09:20 PM
03-05-2018 02:13 AM
@Shaw, we now have a convenient MyDigi app to collect feedback of the network issue that you are facing. https://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/...
The feedback that you provide will help Digi to shape its future network.