24-01-2021 09:28 PM
25-01-2021 02:22 AM
0167380398, to assist u further on this,
u may log in to MyDigi app. Log in Mydigi > click Menu > Support > Network Coverage.
Our investigation findings on your case will be published under Case Status / My Reports on MyDigi within 5 (or more) working days from the report submitted. Sorry for any inconvenience caused
25-01-2021 04:50 PM
26-01-2021 07:23 AM
Hi @0167380398. Please refer to your MyDigi app under MyCase Status >> Notes. The caused and the solution is explained in it. It should be similar to the info mentioned by the technical staff to you when you received the call.