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upgrade infinite plan 100 to 150

Member
Posts: 1
Registered: ‎18-05-2018
hi, i recently changed to postpaid infinite 100 from old plan. i found out that the speed is capped at 5 mbps (my bad for not reading the fine print). so i would love to upgrade to infinite 150 plan but was unable to do so because i need to wait 30 days, is there any way i can do it earlier instead of having to wait 30 days?

Re: upgrade infinite plan 100 to 150

Support
Posts: 1,132
Registered: ‎18-07-2017

Hi wakwak. Unfortunately, there is no other way. ☹️ The plan needs to be active for at least 30 days.

Re: upgrade infinite plan 100 to 150

Member
Posts: 4
Registered: ‎13-08-2018

hello,  how long it will take for the changes to happen as this is my transaction id  19020114502992

Re: upgrade infinite plan 100 to 150

Support
Posts: 486
Registered: ‎21-12-2017

Hi Denaizat, the plan will change within 24hours ya. Tq