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Accepted Solution

upgrade infinite plan 100 to 150

Member
Posts: 1
Registered: ‎18-05-2018
hi, i recently changed to postpaid infinite 100 from old plan. i found out that the speed is capped at 5 mbps (my bad for not reading the fine print). so i would love to upgrade to infinite 150 plan but was unable to do so because i need to wait 30 days, is there any way i can do it earlier instead of having to wait 30 days?
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Re: upgrade infinite plan 100 to 150

Support
Posts: 1,714
Registered: ‎18-07-2017

Hi wakwak. Unfortunately, there is no other way. ☹️ The plan needs to be active for at least 30 days.

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Re: upgrade infinite plan 100 to 150

Member
Posts: 5
Registered: ‎13-08-2018

hello,  how long it will take for the changes to happen as this is my transaction id  19020114502992

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Re: upgrade infinite plan 100 to 150

Anonymous
Posts: 0

Hi Denaizat, the plan will change within 24hours ya. Tq

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Re: upgrade infinite plan 100 to 150

Member
Posts: 1
Registered: ‎17-04-2020

how to change digi plan 100 infinite to 150 infinite?

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Re: upgrade infinite plan 100 to 150

Support
Posts: 4,082
Registered: ‎01-05-2015

Gurangak93, change of plan can be done directly via online over here https://www.digi.com.my/shop/postpaid-plans

 

At "Digi Subscriber? Change your plan here", key-in the phone number you wish to change the plan and an OTP code will be sent to your number.
Once OTP code has been validated, proceed to choose your preferred plan. A notification SMS will be sent to your number after plan successfully changed.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: upgrade infinite plan 100 to 150

[ Edited ]
Member
Posts: 4
Registered: ‎26-01-2020

Good day, 

 

Hi dear, 

I need to check something on my postpaid plan,  Im currently using Postpaid 160 and its under contract ends this year November 30, If I would like to upgrade plan to Postpaid Infinite 150, Is that possible?  will it cost termination fee for changing plan.?  

 

My details

Number :0108272815

NRIC: 950512086004

Name: Ranetha Shamala D/O Johnson