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pending payment

Member
Posts: 1
Registered: ‎10-11-2019


RM178. 29 was deducted from my bank account (pbe) but MyDigi app yet to update the balance and it sends me a payment pending email. What should I do?

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Re: pending payment

Support
Posts: 2,064
Registered: ‎14-04-2015

Hi baoying2886,

 

Has the payment been updated by now? If no, can we have ur full name, phone number and last 4 digits of ur IC number for verification and further checking on this matter

 

Thanks,
Sha

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Re: pending payment

Member
Posts: 1
Registered: ‎08-08-2020
Hello, RM 96.45 had been deducted from my bank but i got an email that say my bill payment is pending. I lost a lot of money please help.
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Re: pending payment

Support
Posts: 2,924
Registered: ‎10-04-2015

Hi MaisurAli. Please check your MyDigi app or *128# menu to see whether or not your account has been updated with that payment. If haven't, please PM (inbox) one of us (the Supports) for checking. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!