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Your #MyDigiApp: How-to Sign Up

Community Manager
Posts: 15
Registered: ‎16-12-2015

Hi Digi subscribers,

 

The new and improved MyDigi app is here, so be sure to update or install the latest version!

 

If you’re on the new app, you’ll need to sign-up with a One-Time Password (OTP). This one-time sign-in will grant you better security for all of your account needs. Both existing and new users will need to sign-up with your mobile number before you can login. You won’t be able to login if you did not perform the sign-up process.

 

Note: Connect ID users are also required to set up a new account.

 

dguard 1.jpg

 

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It's really that simple! Now you are ready to explore the new MyDigi app.

 

Psst: If you have not updated to the new MyDigi app , you're missing out! Get the new app now here.

Re: Your #MyDigiApp: How-to Sign Up

Member
Posts: 1
Registered: ‎17-11-2018

help me.. my account is locked, how to  reset it.

Re: Your #MyDigiApp: How-to Sign Up

[ Edited ]
Member
Posts: 5
Registered: ‎04-08-2016

cant reg 

Snipaste_03-01.png

Re: Your #MyDigiApp: How-to Sign Up

Support
Posts: 1,405
Registered: ‎01-12-2016

Hi Rechew, Please PM us via https://goo.gl/SxGJMl with your number and screenshot the error for further assistance. TQ.

Re: Your #MyDigiApp: How-to Sign Up

[ Edited ]
Member
Posts: 1
Registered: ‎05-03-2019

Hello there. With the new MyDigi app, I am not able to receive any OTP from my Digi Prepaid Broadband number. I do not have a Digi mobile plan. My Connect ID works correctly on MyDigi  online login.

Re: Your #MyDigiApp: How-to Sign Up

Support
Posts: 1,496
Registered: ‎10-04-2015

Hi terrycwc. Should the issue persists, please PM (inbox) one of us (the Supports) for further assistance. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Your #MyDigiApp: How-to Sign Up

Member
Posts: 1
Registered: ‎08-03-2019

How can i know my one time pin? Please help.. thank you

Re: Your #MyDigiApp: How-to Sign Up

Support
Posts: 1,405
Registered: ‎01-12-2016

The One Time Pin (OTP) will be sent to your mobile number ya, Naa95kgb. If you are using broadband number, then you will receive it via email. TQ.

Re: Your #MyDigiApp: How-to Sign Up

Member
Posts: 1
Registered: ‎13-03-2019
Same i cant recieve otp cus i use mifi pls help

Re: Your #MyDigiApp: How-to Sign Up

Support
Posts: 1,405
Registered: ‎01-12-2016

Please PM us via https://goo.gl/SxGJMl with your Mifi/ broadband number for further assistance, Holy, TQ.