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Why I can't Open My Digi Apps

Member
Posts: 1
Registered: ‎21-04-2015

Hello digi currently and yesterday I try to open mydigi apps but can't open. May I know about this problem.

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Re: Why I can't Open My Digi Apps

Community Manager
Posts: 8,616
Registered: ‎20-04-2015

MyDigi is undergoing maintenance. Please try again later. Smiley Happy


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

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Re: Why I can't Open My Digi Apps

SuperUser
Posts: 63
Registered: ‎20-08-2015

Dont worry you are not alone...

 

others are expericing the same problem as you.

 

Maybe you would have to use the desktop to access other information

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Re: Why I can't Open My Digi Apps

Member
Posts: 1
Registered: ‎02-12-2016

As i see, i understand DIgi Apps is down.

Why i access using webpage, MY DIGI. the info seem fail to load out. WHy?

I use chrome, firefox in 2 different pc in different network also cannot.

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Re: Why I can't Open My Digi Apps

Contributor
Posts: 43
Registered: ‎30-06-2015

How long  is this maintenance going to take? Smiley Frustrated

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Re: Why I can't Open My Digi Apps

Support
Posts: 3,741
Registered: ‎01-05-2015

Hi All,

 

The system maintenance is involving both MyDigi channels - web & app. The process is still ongoing. We have no info yet when it will be fully resolved.

 

Please accept our apologies for the inconvenience caused and appreciate your patience during this period.

 

Thank you.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: Why I can't Open My Digi Apps

Member
Posts: 1
Registered: ‎23-12-2017
Why I can't open it ?? Can u help me ??
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Re: Why I can't Open My Digi Apps

Support
Posts: 3,741
Registered: ‎01-05-2015

Do you manage to open the MyDigi app now, WenYin? Check if there's any new update on the PlayStore or AppStore. If still the same, kindly PM us your phone number & screenshot of the error <here> for further clarification, please. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: Why I can't Open My Digi Apps

Member
Posts: 1
Registered: ‎27-12-2017
why i cant open or sign in the app?
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Re: Why I can't Open My Digi Apps

Support
Posts: 3,741
Registered: ‎01-05-2015

We believe the previous issue has been resolved and you're now able to log in MyDigi app already, syariffinz.
Please re-try ya. Apologize for the inconveniences.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!