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Unable to receive OTP

Member
Posts: 1
Registered: ‎17-12-2020
As title, I am trying to login to MyDigi app and i requested to receive OTP but i have been trying a few months and the issue still there.But what i curious was i still able to receive OTP from bank like Maybank and RHB bank, even google sending OTP also works fine, MyDigi app is the only one giving me troubles , any solution ahead? If possible solve it here cause now i am oversea, i dont wish to spend a lot of credit to call back, thx

Re: Unable to receive OTP

Support
Posts: 4,002
Registered: ‎10-04-2015

Hi WLeongTung. Please PM (inbox) us for checking and assistance. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!