Unable to log in MyDiGi app

[Nabilahf93]

Hi, I'm a Digi broadband user. I used my billing email address which is the same email I used to log in to the digi site on desktop, and the same password, but I can't log in via the app.

Please help me fix this problem. It has been going on for months. I can't check my broadband usage. It's frustrating.

[Digi_Kobi]

Hi, Nabilahf93.

Please PM us <here> your Broadband number and email address for further clarification k.

Kindly provide us a screenshot of the error when you failed to login via MyDigi app.

Thank you.