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Reload problem

[ Edited ]
Member
Posts: 2
Registered: ‎28-08-2017
I reloaded rm30 at digi store online (27/8/2017) 0168290958 then i just receive message said tht it was successful but i did not receive email and credit and in my rhb acc rm30 had been deducted..
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Re: Reload problem

Support
Posts: 1,667
Registered: ‎10-04-2015

Hi @Erora. May we know, have you received the credit? Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: Reload problem

Member
Posts: 2
Registered: ‎28-08-2017
not receive yet

Re: Reload problem

Member
Posts: 4
Registered: ‎24-01-2017
I bought digi topup from lazada reload but i didn't receive the credit but my maybank2u had deducted rm50 for the credit
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Re: Reload problem

Anonymous
Posts: 0

Hi tiqaliyana, If you have reloaded using a channel other than the official Digi reload coupon, MyDigi app or Digi website, you will need to check with the channel. In this case, you need to contact Lazada because the serial code issued was by them. Thank you.

Re: Reload problem

Member
Posts: 1
Registered: ‎09-11-2019
i reload using lazada rm100x3 rm20x1 rm10x1 total = rm330 but received on rm230 ..it say successful and delivery ..i got email too..but i didn't not received message for successful reload like always happen..i message lazada they say to talk to service provider ..hope you can solve this problem correctly ..your service on lazada that mean you has partner with them and responsible for this ..i lost rm 100 not small amount for me..don't ask me to contact that lazada ..they really hard to get touch ....and btw i top up for my friend number ..016 941 2250 date 08/11/19 time 16:50 p.m ..please check payment history..thank you .
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