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Re-own invalid numbers

Member
Member
Posts: 1
Registered: ‎12-04-2020
Hi. Is there any way we can reactivate invalid numbers? I've call the number and it showed invalid. Perhaps Digi has not sell this number, yet. Is there any possible way Digi can help to open this line back, as I wish to use back the same number. Thank you.
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Re: Re-own invalid numbers

Support
Posts: 2,995
Registered: ‎10-04-2015

Hi Qi. If it was originally a Prepaid number, sorry, it can't be reactivated if it is already terminated more than 5 days. For a Postpaid number, you can try to request it at our Digi Store. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: Re-own invalid numbers

[ Edited ]
Member
Member
Posts: 1
Registered: ‎03-08-2020
Hi, may I know how to retrieve the number if it's been terminated in less than 5 days. Thanks.
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Re: Re-own invalid numbers

Support
Posts: 253
Registered: ‎27-03-2020

Hi Pct, kindly PM us your full name and mobile number for further assistant. Thank you. 

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Re: Re-own invalid numbers

Member
Posts: 1
Registered: ‎24-09-2020
Hi, im having a same issue here.my number just invalid around 1 hour ago.can you help me through this?