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Re: Pending Purchase Order

Support
Posts: 2,019
Registered: ‎01-12-2016

The pending issue has been resolved. Apologize for the inconvenience caused.
 

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Re: Pending Purchase Order

Member
Posts: 1
Registered: ‎04-06-2020
Why I can't buy data?
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Re: Pending Purchase Order

Support
Posts: 2,019
Registered: ‎01-12-2016

We're currently rectifying the issue and the service will be recovered as soon as possible. Our sincere apologies for any inconvenience caused. 
 

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Re: Pending Purchase Order

Member
Posts: 7
Registered: ‎22-02-2020
Just now i have bought rm4-10gb and after i bought it. It says wait for the message confirmation. I have wait an hour and still havent received the message. There is a pending order again, pls fix the bug.
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Re: Pending Purchase Order

Member
Posts: 7
Registered: ‎22-02-2020
Thanks for fix it and it takes me almost 2 hour for waiting. Thank as always.
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Re: Pending Purchase Order

Support
Posts: 1,970
Registered: ‎14-04-2015

Faizal14, thanks for the update and sorry for any inconvenience caused

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Re: Pending Purchase Order

Member
Posts: 7
Registered: ‎22-02-2020
Wow it happen again, imma daily subscriber and when are you guys gonna fix this. It says that u will receive message confirmation after bought the data but now i haven't receive. Im gonna switch to other Telco if this keep happening.
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Re: Pending Purchase Order

Member
Posts: 7
Registered: ‎22-02-2020
It have been dissolve an hour ago around 9pm, thanks for solving it.
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Unable to proceed

Member
Posts: 7
Registered: ‎22-02-2020
Im a daily subscriber, today since 7.30pm i have failed to buy internet package. Its say 'We are unable to proceed with your order request' . Its been 2hour and i still unable buy, PLS HELP ME !!!
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Re: Unable to proceed

Support
Posts: 1,970
Registered: ‎14-04-2015

Faizal14, sorry to hear about this Smiley Sad Does the issue still persists till now? If yes, please PM us ur number ya for further assistance.