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Accepted Solution

Pending Purchase Order

Member
Posts: 1
Registered: ‎11-02-2017
Today at 12pm I bought the RM8 Unlimited High Speed Internet quota. My talktime was deducted but the quota was not credited
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Re: Pending Purchase Order

Support
Posts: 2,096
Registered: ‎01-12-2016

Hi rameerol,

 

We had a congestion issue with our activation system earlier. We apologize for the delay and confusion caused. :-( However, based on the latest update, all pending instructions has already been cleared ya. Thanks.

 

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Re: Pending Purchase Order

[ Edited ]
Member
Posts: 1
Registered: ‎14-11-2016

same problem here 

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Re: Pending Purchase Order

Support
Posts: 4,176
Registered: ‎01-05-2015

Miyo, kindly PM us your phone number and package that you've purchase <here> for further clarification, please. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: Pending Purchase Order

Member
Posts: 2
Registered: ‎19-02-2018
What about this?
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Re: Pending Purchase Order

Member
Posts: 2
Registered: ‎30-03-2018
Please check this issue for me..
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Re: Pending Purchase Order

Member
Posts: 2
Registered: ‎30-03-2018
Can you help me?
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Re: Pending Purchase Order

Member
Member
Posts: 1
Registered: ‎21-11-2018
Hey i got same problem please help me
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Re: Pending Purchase Order

Member
Posts: 7
Registered: ‎22-02-2020
I need help , i have bought RM4 - 10gb and RM4 have been deducted but the quota still haven't given to me so i try to buy internet but it popped up says " You have a pending order with us. Please allow us to sort that out for you".
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Re: Pending Purchase Order

Member
Posts: 7
Registered: ‎22-02-2020
Plss help me asap !!!!!