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Paid phone bill but got charged overdue

[ Edited ]
Member
Posts: 1
Registered: ‎20-04-2021
Hi. I am facing some problem here. I paid my phone bill on 16 April 2021 3:01 pm, I did not receive any message regarding i paid my bill. I ignored it, and yesterday I received a message saying my line was going to be barred and I am charged for another extra RM90 as overdue. I called DiGi today twice. First time they told me to contact the bank. I did called the bank and they said the transaction was successful.