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Online Prepaid reload problem

Member
Posts: 4
Registered: ‎18-12-2020
Using CIMB clicks to reload transaction was successful but reload was not credited. Already lodge report to CIMB it's seems there is no issue with the transaction it is pending at DIGI. please credit it asap. I have attached the screenshot please refer to it thank you.

Re: Online Prepaid reload problem

Member
Posts: 4
Registered: ‎18-12-2020
Using CIMB clicks to reload transaction was successful but reload was not credited. Already lodge report to CIMB it's seems there is no issue with the transaction it is pending at DIGI. please credit it asap. I have attached the screenshot please refer to it thank you.

Re: Online Prepaid reload problem

Member
Posts: 4
Registered: ‎18-12-2020
Using CIMB clicks to reload transaction was successful but reload was not credited. Already lodge report to CIMB it's seems there is no issue with the transaction it is pending at DIGI. please credit it asap. I have attached the screenshot please refer to it thank you.

Re: Online Prepaid reload problem

Support
Posts: 744
Registered: ‎30-05-2019

Hi TRIGUNA, please PM to our Inbox if your any inquiry at our Digi Product and services so we can assist you further. Thank You

Re: Online Prepaid reload problem

Member
Posts: 1
Registered: ‎05-03-2021
I have reload RM15 into my digi account. My CIMB Bank was charged but is not updated in my digi account. And an email was sent to me showing pending payment.

Re: Online Prepaid reload problem

Support
Posts: 4,669
Registered: ‎01-05-2015

KM1105, kindly PM us your phone number and reload amount over <here> if the reload is still not updated until now ya. TQ.

Have a pleasant day!

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