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New number, with old user email sign up

Member
Posts: 3
Registered: ‎30-11-2016

Hi, Can anyone help me, I bought a new digi number few days ago, but I cannot register at My Digi, 'Forget Password' was send to previous owner. What can i do ?

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Re: New number, with old user email sign up

Community Manager
Posts: 834
Registered: ‎13-04-2015

Kindly PM us the mobile number, your name and last 4-digit of your NRIC for verification/further checking.

Have a g8 day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!



Head on to Getting Started on top right of this page to read our Forum Do's & Don'ts http://community.digi.com.my/t5/custom/page/page-id/Getting-Started
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Re: New number, with old user email sign up

Member
Posts: 3
Registered: ‎30-11-2016

Thank you very much Digi_Jodipy, problems are solved. Smiley Very Happy