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MyDigi

Member
Member
Posts: 1
Registered: ‎11-07-2016
I have problem to log in to MyDigi since last week. It keeps asking me to try log in later.

Re: MyDigi

SuperUser
Posts: 618
Registered: ‎05-08-2015

@MHK wrote:
I have problem to log in to MyDigi since last week. It keeps asking me to try log in later.

can you please confirm you have the latest version of the apps?

 

also... were you trying to connect using the phone number (as per screenshot)?

 

If this reply is helpful, don't forget click the THIS IS HELPFUL button. Smiley Happy

Re: MyDigi

SuperUser
Posts: 18
Registered: ‎16-04-2015

Hi There,

 

Please kindly update to the latest version if you haven't done so. We have fixed a bug in a recent version that causes this

 

Also please do share the details that you are using such as the phone model and the version of iOS that you are using 

 

MyDigi Dev Team

Re: MyDigi

Member
Posts: 9
Registered: ‎21-06-2016
01133154689

Re: MyDigi

Member
Posts: 9
Registered: ‎21-06-2016
01133154689

Re: MyDigi

Support
Posts: 5,722
Registered: ‎10-04-2015

01134154680, please call our helpline should you need assistance about your Digi account. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!