[MyDigi Reload] Payment pending

[Digi_Kobi]

stnrlain, kindly PM us your phone number <here> and details of the payment for further clarification, please. TQ.

[longchetmae]

Alrd settled. Thanks alot

[Digi_Fero]

Glad to know that, longchetmae

[Aharr]

Hi,
I already paid for my bills for RM 100 and it was deducted from my Maybank account but my digi bills have not yet been paid.
I've attached an image for your reference.
Thank you.

[Digi_Kobi]

Aharr, kindly PM us your phone number <here> for further clarification, please. TQ.

[ihatefishcakes]

Hi, I paid my phone bill via digi website and it stated pending payment. 

My order number: 191106007561986 I conducted online banking today 6Nov 2019 

My bank account has already been deducted but why is the payment still pending? Please advise. thanks.

[Digi_Zemi]

Hi ihatefishcakes. Please check your MyDigi app again and PM (inbox) us for further clarification if the payment is not being updated yet. Thank you.

[AininSofiya]

Hi,
I am also have a same problem here. I got a payment pending and I have trouble to chat with support. Help me please.

[MrOctopusK]

@AininSofiya , the order will be cancelled shortly if payment is not received. Then you can make the payment again. If your credit card is declining the payment, contact the bank to approve online transaction to Digi first.

[nrmeera]

Why my payment still on pending? I’m using digi apps and maybank2u online banking which is already deduct my payment