[MyDigi Reload] Payment pending

[Digi_Kobi]

nrmeera, if the payment is not updated until now, kindly PM us your phone number <here> and payment amount/date for further clarification, please. TQ.

[Kungkung]

Why my payment still on pending? I’m using digi apps and maybank2u online banking which is already deduct my payment

[Digi_MYCHEAH]

If this issue persists, please PM https://goo.gl/SxGJMl us your mobile number and screenshot the reload for further checking.
 

[Zimmy]

Hello, my transaction for prepaid credit reload using myDigi app still pending. The transaction done past midnight and the amount has already deducted from my bank acc. I've made 2 transaction for 30 and 10 ringgit, but email for the pending transaction only for 30 ringgit,the other one still not receive inbox. Thank you for your advance help and cooperation.

[Digi_Kobi]

Zimmy, kindly PM us your phone number and reload details (amount, date/time) <here> for further clarification, please. TQ.

[Kenneth_Ho]

Hi,

I had make my payment using digi app and go through to rhb online banking.

After the payment is done, i just click back button. Then i saw the system havent update.

The problem is i already make payment, but my digi apps doesnt update ammount and the payment.

Please help me to solve this.

Thanks.

[Digi_Fero]

Hi Kenneth_Ho. It takes a few hours for the payment to be processed. Please notify us if the payment is not reflected after 24 hours. Thank you.

[ellifson]

I just reload RM30 for my number using MyDigi app, and the transaction is sucessful and when I check the balance is still the same as the amount before I reload. I make 2 successful transaction and still nothing happen to my balance

[Digi_Kobi]

ellifson, kindly PM us your phone number <here> if the reload amount still not updated until now. TQ.

[abii15]

Hi, why did I receive an email saying that my payment still pending even though my online banking account has been deducted?