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Re: [MyDigi Reload] Payment pending

Support
Posts: 4,013
Registered: ‎01-05-2015

nrmeera, if the payment is not updated until now, kindly PM us your phone number <here> and payment amount/date for further clarification, please. TQ.

 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: [MyDigi Reload] Payment pending

Member
Posts: 1
Registered: ‎21-02-2020
Why my payment still on pending? I’m using digi apps and maybank2u online banking which is already deduct my payment
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Re: [MyDigi Reload] Payment pending

Support
Posts: 1,827
Registered: ‎01-12-2016

If this issue persists, please PM https://goo.gl/SxGJMl us your mobile number and screenshot the reload for further checking.
 

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Re: [MyDigi Reload] Payment pending

[ Edited ]
Member
Posts: 1
Registered: ‎22-03-2020
Hello, my transaction for prepaid credit reload using myDigi app still pending. The transaction done past midnight and the amount has already deducted from my bank acc. I've made 2 transaction for 30 and 10 ringgit, but email for the pending transaction only for 30 ringgit,the other one still not receive inbox. Thank you for your advance help and cooperation.
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Re: [MyDigi Reload] Payment pending

Support
Posts: 4,013
Registered: ‎01-05-2015

Zimmy, kindly PM us your phone number and reload details (amount, date/time) <here> for further clarification, please. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: [MyDigi Reload] Payment pending

Member
Posts: 1
Registered: ‎06-04-2020

 

Hi,

I had make my payment using digi app and go through to rhb online banking.

After the payment is done, i just click back button. Then i saw the system havent update.

The problem is i already make payment, but my digi apps doesnt update ammount and the payment.

 

Please help me to solve this.

 

Thanks.

 

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Re: [MyDigi Reload] Payment pending

Support
Posts: 1,668
Registered: ‎18-07-2017

Hi Kenneth_Ho. It takes a few hours for the payment to be processed. Please notify us if the payment is not reflected after 24 hours. Thank you.

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Re: [MyDigi Reload] Payment pending

Member
Posts: 3
Registered: ‎09-10-2019
I just reload RM30 for my number using MyDigi app, and the transaction is sucessful and when I check the balance is still the same as the amount before I reload. I make 2 successful transaction and still nothing happen to my balance
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Re: [MyDigi Reload] Payment pending

Support
Posts: 4,013
Registered: ‎01-05-2015

ellifson, kindly PM us your phone number <here> if the reload amount still not updated until now. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: [MyDigi Reload] Payment pending

Member
Posts: 2
Registered: ‎23-04-2020
Hi, why did I receive an email saying that my payment still pending even though my online banking account has been deducted?