29-12-2019 09:54 AM
nrmeera, if the payment is not updated until now, kindly PM us your phone number <here> and payment amount/date for further clarification, please. TQ.
21-02-2020 12:48 PM
If this issue persists, please PM https://goo.gl/SxGJMl us your mobile number and screenshot the reload for further checking.
22-03-2020 10:57 AM - edited 22-03-2020 11:00 AM
22-03-2020 03:47 PM
Zimmy, kindly PM us your phone number and reload details (amount, date/time) <here> for further clarification, please. TQ.
06-04-2020 12:49 PM
I had make my payment using digi app and go through to rhb online banking.
After the payment is done, i just click back button. Then i saw the system havent update.
The problem is i already make payment, but my digi apps doesnt update ammount and the payment.
Please help me to solve this.
06-04-2020 01:20 PM
Hi Kenneth_Ho. It takes a few hours for the payment to be processed. Please notify us if the payment is not reflected after 24 hours. Thank you.
07-04-2020 02:26 AM
07-04-2020 10:28 AM
ellifson, kindly PM us your phone number <here> if the reload amount still not updated until now. TQ.