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MyDigi Page cannot be reached

Member
Posts: 8
Registered: ‎20-01-2017

Hi DiGi Support team,

 

I tried to access MyDigi page today but I receive error  "Cannot be reached" (refer to the attached error screenshot.) in my Google Chrome browser.

 

Kindly advise when this Pages is repair so I can  do my Postpaid bill payment.

 

Thank you.

Highlighted

Re: MyDigi Page cannot be reached

Support
Posts: 4,058
Registered: ‎10-04-2015

Hi alvintan84. We have tested and able to access to it today. Please try again ya. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: MyDigi Page cannot be reached

Member
Posts: 8
Registered: ‎20-01-2017

Hi DiGi_Zemi,

 

Thanks for replying, but  the page still have the same error today.

Cleared Google Chrome browser cache twice the past 2 days & issue still persist.

Re: MyDigi Page cannot be reached

Support
Posts: 4,058
Registered: ‎10-04-2015

Good evening. Should the issue persists, please try to use www.digi.com.my instead of new.digi.com.my (for the URL)

 

Hope that helps.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!