22-08-2017 11:10 AM
I would like to take your attention regarding to mydigi portal (login id : 0182228727), can be log in but it can not shows all the contents or even
manage my other numbers/account. as shown in picture below
Then i would like to suggest digi to clarify if there any overpaid amount & payment record details in billing section.
22-08-2017 12:52 PM
We're truly sorry for the inconvenience caused. Are you using the latest version of the MyDigi app?
For more info regarding your account, please PM us your full name and last 4 digit of your IC here: https://goo.gl/ztUhcG
22-08-2017 03:59 PM
Thanks for the verification. The number is registered under prepaid plan. Are you sure you want to check the billing for this number?
22-08-2017 07:11 PM - edited 22-08-2017 07:26 PM
i've got multiple number including my infinite with that id...
i need to used it to monitor and manage my other prepaid numbers e.g top up, check current usage , expiry etc
tq for your consern
Still did not shows all my multiple numbers under this phone number.
22-08-2017 08:04 PM
An email has been sent to you from Digital Telenor. Kindly click the link on the email to reset your CONNECT password. Once you have reset the password, try logging in to your MyDigi app with the new password.
23-08-2017 04:11 PM
Successfully login with that id...
and also i would like to take your attention to show the overpaid amount in biling section (mydigi) for account number : 1100034854779. You may refer in the attachment.