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Music Play Subscription Renewal

Member
Posts: 2
Registered: ‎17-06-2016

i NEED to close Music Play Subscription Renewal, it charge me RM5 every month. i already try few way but still cannot solve my problem!

 

my way:-

1. go digi centre the staff help to solve.

2. i call service centre she teach me how to message to stop it.

 

i hope can help me to solve this problem since the time is too long. Thanks

Re: Music Play Subscription Renewal

Community Manager
Posts: 8,764
Registered: ‎20-04-2015

Have you tried to send a SMS containing 'OFF MUSIC' without the quotes to 20000?


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: Music Play Subscription Renewal

Member
Posts: 2
Registered: ‎17-06-2016

 

Yup. i already try more than 2 times, but still the same.

Re: Music Play Subscription Renewal

Support
Posts: 4,499
Registered: ‎10-04-2015

Try this : Stop Music to 20000.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!