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Is my DiGi account terminated?

Member
Posts: 1
Registered: ‎10-09-2020
Hi, I wanted to know if my account has been terminated or not. The number is 1151850826.

Re: Is my DiGi account terminated?

Support
Posts: 2,603
Registered: ‎01-12-2016

Hi Ellya, As checked, the line has been barred due to the validity expired. Please perform the reload immediately to avoid the line being terminated ya.Thanks.

Re: Is my DiGi account terminated?

Member
Posts: 2
Registered: ‎20-09-2020

Hi, my number is 016-6073177, is my number terminated? I thought I will have 3 months validity before terminations? Can help me with this matter?  

Re: Is my DiGi account terminated?

Support
Posts: 4,488
Registered: ‎10-04-2015

Hi jmdang17. Not all numbers have 90 days of validity. For example, Digi Prepaid Best has 75 days of validity before it gets terminated. 

 

The reactivation can be considered if you make a request at our Digi Store only within 5 days from its termination date. If it is approved, the number must be reactivated as a Digi Postpaid account.

 

Thank you.

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