12-09-2020 08:09 AM
Hi Ellya, As checked, the line has been barred due to the validity expired. Please perform the reload immediately to avoid the line being terminated ya.Thanks.
20-09-2020 02:14 PM
Hi, my number is 016-6073177, is my number terminated? I thought I will have 3 months validity before terminations? Can help me with this matter?
21-09-2020 10:02 AM
Hi jmdang17. Not all numbers have 90 days of validity. For example, Digi Prepaid Best has 75 days of validity before it gets terminated.
The reactivation can be considered if you make a request at our Digi Store only within 5 days from its termination date. If it is approved, the number must be reactivated as a Digi Postpaid account.