23-11-2017 11:49 AM
1st the customer service asked me to wait within 2 hours until 24 hours for the reload to be credited into acc.
Then, I contacted them again and later ask me to wait from 24 hours to 36 hours.
Do U expect I have nothing to do and keep waiting for your answer is it?
My payment was successful and have been deducted from my acc. All details was sent to your email at firstname.lastname@example.org.
If it so hard for u to update my acc. Just give back my refund. Case ID is CAS-4728497V2K8
26-04-2020 07:16 AM
26-04-2020 09:10 AM
Hi Nia_Akma. The payment would take about a few hours to be processed. Kindly notify us if it is still pending after 24 hours. Thanks.