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Re: Digi Payment unavailable

Support
Posts: 3,180
Registered: ‎14-04-2015

afiNna, may we have the error message that u receive when u try to make the payment? Please PM us the error message if the issue still persist till now

Regarding of the pending payment

Member
Posts: 2
Registered: ‎09-11-2020

Dear Sha 

 

Just now around 12:30 am I toped up 7GB monthly plan for 30rm one. 

However, my credit has been deducted and the system shows a pending order. 

Also, I still didn't get any data until now. Please fix this problem asap 

Re: Regarding of the pending payment

Support
Posts: 3,180
Registered: ‎14-04-2015

allenJung, please PM us ur number to check further on this. Tq.

Re: Regarding of the pending payment

Member
Posts: 2
Registered: ‎09-11-2020

My number is 01131422514 Thank you very much 

Re: Regarding of the pending payment

Support
Posts: 3,180
Registered: ‎14-04-2015

allenJung, when we checked here, the service has been activated for ur number.

Re: Digi Payment unavailable

Member
Posts: 2
Registered: ‎09-11-2020
When I want to make payment,it says Digi payment unavailable

Re: Digi Payment unavailable

Support
Posts: 4,499
Registered: ‎10-04-2015

Hi afiNna. PM (inbox) us for further checking and assistance. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Digi Payment unavailable

Member
Posts: 1
Registered: ‎09-11-2020
I can't use Digi Payment Method. Already disable my 2nd sim card and have restart my phone. Still not working

Re: Digi Payment unavailable

Support
Posts: 4,499
Registered: ‎10-04-2015

Hi Amirul35. You too, please PM (inbox) us. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Digi Payment unavailable

Member
Posts: 1
Registered: ‎04-01-2021
Helpp. Why mine is also anavailable? Please fix it ASAP tq