17-08-2021 03:18 PM
Lynncas / Aqilzero24. PM (inbox) us for checking and assistance.
17-09-2021 08:41 AM
Hi Annne. Please try the below first :
1- Switch your WiFi OFF and use Digi connection only.
2- If you are using a dual SIM phone, please use your Digi SIM only in the slot 1. Remove the other SIM card.
3- Clear all of your Play Store / App Store browsing history.
4- Try again after that.
If still cannot, we need to check your number. For that, please PM (inbox) us.
26-09-2021 05:50 PM
28-09-2021 09:06 AM
AisyhAdawiyh, if the issue persists, please refer to the previous comment on the steps to use the feature. Hope that helps.