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Re: Digi Payment unavailable

Member
Posts: 4
Registered: ‎13-06-2021

It still appear unavailable any other way ?

Re: Digi Payment unavailable

Member
Posts: 1
Registered: ‎20-06-2021
I have the same problem i cant pay subscribtion because it states that my accaount is closed pls help

Re: Digi Payment unavailable

Member
Posts: 2
Registered: ‎26-06-2021
Help

Re: Digi Payment unavailable

Support
Posts: 5,700
Registered: ‎10-04-2015

Morning all. Should the issue persists, please PM (inbox) one of us (the Supports) for checking and assistance.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Digi Payment unavailable

Member
Posts: 2
Registered: ‎26-06-2021
I cant make Digi billing

Re: Digi Payment unavailable

Support
Posts: 887
Registered: ‎30-05-2019

Hi MichelleEva, please PM to our Inbox if your any inquiry at our Digi Product and services so we can assist you further. Thank You

Re: Digi Payment unavailable

Member
Posts: 1
Registered: ‎30-06-2021
How to solve this ?

Re: Digi Payment unavailable

Support
Posts: 5,700
Registered: ‎10-04-2015

Hi hyqis. Please refer to the below steps first :

 

1- Switch your WiFi OFF and use Digi connection only.

2- If you are using a dual SIM phone, please use your Digi SIM only in the slot 1. Remove the other SIM card.

3- Clear all of your Play Store / App Store browsing history.

4- Try again after that. 

 

Hope that helps.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Digi Payment unavailable

Member
Posts: 1
Registered: ‎06-07-2021

Ok so.....I've been trying to pay using my digi account but it's saying it's unavailable

Please do something i need to pay  for my subscriptions

Re: Digi Payment unavailable

Support
Posts: 5,700
Registered: ‎10-04-2015

Hi Esther16. Please refer to the previous comment first and if you still can't use it, PM (inbox) us for checking.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!