27-06-2021 08:26 AM
Morning all. Should the issue persists, please PM (inbox) one of us (the Supports) for checking and assistance.
28-06-2021 05:18 PM
Hi MichelleEva, please PM to our Inbox if your any inquiry at our Digi Product and services so we can assist you further. Thank You
30-06-2021 08:06 PM
Hi hyqis. Please refer to the below steps first :
1- Switch your WiFi OFF and use Digi connection only.
2- If you are using a dual SIM phone, please use your Digi SIM only in the slot 1. Remove the other SIM card.
3- Clear all of your Play Store / App Store browsing history.
4- Try again after that.
Hope that helps.
06-07-2021 09:49 PM
Ok so.....I've been trying to pay using my digi account but it's saying it's unavailable
Please do something i need to pay for my subscriptions
07-07-2021 08:24 AM
Hi Esther16. Please refer to the previous comment first and if you still can't use it, PM (inbox) us for checking.