|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply

Digi Payment Unavailable

Member
Posts: 1
Registered: ‎06-09-2021
I try to update my subscription, but my digi payment on Google store cant be used. I dont what the reason

Re: Digi Payment Unavailable

Support
Posts: 5,839
Registered: ‎10-04-2015

Hi Blackz. Please refer to the below :

 

1- Switch your WiFi OFF and use Digi connection only.

2- If you are using a dual SIM phone, please use your Digi SIM only in the slot 1. Remove the other SIM card.

3- Clear all of your Play Store / App Store browsing history.

4- Try again after that. 

 

Hope that helps.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!