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Digi Payment Unavailable

Member
Posts: 2
Registered: ‎12-06-2021
Hi , can you help me because my payment is unavailable and i cant make payment with it.

Re: Digi Payment Unavailable

Support
Posts: 5,746
Registered: ‎10-04-2015

Hi farhalix. We have responded to your PM.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Digi Payment Unavailable

Member
Posts: 1
Registered: ‎21-08-2021
Hi, my Digi payment method is unavailable. Please do something. I cant make any payment

Re: Digi Payment Unavailable

Support
Posts: 5,746
Registered: ‎10-04-2015

Hi Faris17. Please try the below first :

 

1- Switch your WiFi OFF and use Digi connection only.

2- If you are using a dual SIM phone, please use your Digi SIM only in the slot 1. Remove the other SIM card.

3- Clear all of your Play Store / App Store browsing history.

4- Try again after that. 

 

Hope that helps.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Digi Payment Unavailable

Member
Posts: 1
Registered: ‎18-09-2021
Before this, I had using this payment with Digi... but someday, this happened.I can't buy using Digi payment. please, I need some help.

Re: Digi Payment Unavailable

Support
Posts: 5,746
Registered: ‎10-04-2015

Hi meowk. Please follow the above steps first. If still can't use it, PM (inbox) us for checking.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!