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Data usage ISSUE

Member
Posts: 1
Registered: ‎01-04-2020
Hello, need help here hope this issue is taken with proper action. I purchased the 6gb bigBonus with 2gb free 1-7pm and a 9gb one time internet pass for a month period, but why do it still use the one time pass during 1-7pm instead of the free 2gb big bonus. Its draining my data and defeat the purpose of "free 2gb at 1-7pm". It doesnt even use the free 2gb. I hope there is a solution to this even if it needs refund etc.
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Re: Data usage ISSUE

Member
Posts: 1
Registered: ‎02-04-2020
Why it still use my monthly data even though i just bought another quota for rm7 for 5 gb 2 days