19-11-2019 02:13 PM
Jackcokwan, based on the number provided above, the number is already terminated Once a number has been terminated, there's no option to reactivate it back
25-11-2019 12:58 PM
not all the plan is 3 month？ how can i reactive？ cause i just come back from outstation...
Not all prepaid plans have same number of grace period:
Digi Prepaid Live - 90 days
Digi Best Prepaid - 75 days
Once a prepaid has been terminated, it cannot be reactivated. Please check your account status with our support team: https://community.digi.com.my/t5/forums/searchpage/tab/user?q=support