Check valid

[Jackcokwan]

Can I check 0163228887 still valid or not? Cause I missing the sim... I can’t check that.

[Digi_Sha]

Jackcokwan, based on the number provided above, the number is already terminated Once a number has been terminated, there's no option to reactivate it back

[Jackcokwan]

i remember i last reload is about september or oktober... the terminate condition not cause of 3 month didnt reload？

[Digi_Sha]

Jackcokwan, for ur previous plan, it will be 75 days after ur last reload done

[Jackcokwan]

not all the plan is 3 month？ how can i reactive？ cause i just come back from outstation...

[MrOctopusK]

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@Jackcokwan wrote:
not all the plan is 3 month？ how can i reactive？ cause i just come back from outstation...

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Not all prepaid plans have same number of grace period:

Digi Prepaid Live - 90 days

Digi Best Prepaid  - 75 days

Once a prepaid has been terminated, it cannot be reactivated. Please check your account status with our support team: https://community.digi.com.my/t5/forums/searchpage/tab/user?q=support

[Digi_Sha]

Jackcokwan, please inbox us ur full name and last 4 digits IC number for further assistance on this. Tq.