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Check itemised billings

Member
Posts: 2
Registered: ‎21-01-2017
Anyone knows how to check itemised billing like calls, SMS or other usage via MyDigi app?
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Re: Check itemised billings

Community Manager
Posts: 8,697
Registered: ‎20-04-2015

@kahchon87, for Postpaid, you can download the detailed bill statement in PDF format for viewing, when the bill is ready.

For Prepaid, currently itemized usage details can only be obtained on MyDigi website.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.

Re: Check itemised billings

Member
Posts: 1
Registered: ‎29-07-2019
But how to check the itemized usage on My digi app?

Re: Check itemised billings

Community Manager
Posts: 8,697
Registered: ‎20-04-2015

@Syuu , for postpaid plans, you can use MyDigi app to download your bill statements for the past 6 months. The PDF bill statements will have details of charges.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.