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Check itemised billings
Member
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kahchon87
Posts: 2
Registered: ‎21-01-2017

‎21-01-2017 11:25 PM

Anyone knows how to check itemised billing like calls, SMS or other usage via MyDigi app?
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Re: Check itemised billings
Community Manager
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MrOctopusK
Posts: 8,672
Registered: ‎20-04-2015

‎22-01-2017 09:04 PM

@kahchon87, for Postpaid, you can download the detailed bill statement in PDF format for viewing, when the bill is ready.

For Prepaid, currently itemized usage details can only be obtained on MyDigi website.

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: Check itemised billings
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Syuu
Posts: 1
Registered: ‎29-07-2019

‎29-07-2019 10:45 AM

But how to check the itemized usage on My digi app?
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Re: Check itemised billings
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MrOctopusK
Posts: 8,672
Registered: ‎20-04-2015

‎29-07-2019 10:59 AM

@Syuu , for postpaid plans, you can use MyDigi app to download your bill statements for the past 6 months. The PDF bill statements will have details of charges.

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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